24/7 Call Center Service
Our inbound call center services are accessible 24/7, seven days, 365 days of the year. We perceive the significance of satisfied customers. But, nothing can make customers more contented than knowing that your company is available 24/7 to help with any issues or questions. As little as $1 per day, your customers can talk to a live, actual customer service representative, no matter the time they call. Professional, affordable customer service is all you need. And, that’s the Bulls BPO.
24/7 Call Center Service
24/7 Customer Services Never Miss a Lead
Did you realize that 7 out of 10 callers who go to voicemail won’t leave messages? That’s 70% of prospective new customers, and 70% of clients who have issues aren’t waiting until they know you’re there. In this day and age of instant customer service, it’s imperative that you are available when customers require you to connect with them.
At all hours, we can provide call center services for your business. Our emergency dispatch for the call center follows the on-call scripted procedure to determine the seriousness of the problem. Then, it allows us to contact the appropriate person. With the secure portal, you can also make changes in real-time to your on-call schedule so that we’re always following the most current instructions.
Years of Experience
Calls Per Day
Don't Miss Out on Opportunities.
Every missed call is a missed chance. For businesses, missed leads mean a loss of revenue. So instead of making sales leads, leave a voicemail if you’re not there. Let the Bulls BPO assist and provide your clients with a live phone to speak. Bulls BPO agents can take new leads, make urgent calls, assist in placing orders, and set up appointments at any time.
24/7 Call Center Dispatching.
Emergencies with customers usually occur at the worst times, for instance, in the middle of the night or when you’re leaving the office. In an emergency, customers do not want to be inconvenienced if your office isn’t open. They just want to be helped; this is the reason you need to be available. If it’s not economically feasible for you to have employees on call 24/7.
Excellent Customer Service.
Do not limit your excellent customer service only to working hours. Customers could be working too much in the daytime to take an opportunity to contact customer support for help or a query. And so, leaving them on the voicemail at night won’t leave an impression. If your client needs help or concern, we’ll be there to assist. A 24/7 online receptionist is an excellent way to show to your clients that you appraise them. Happy clients mean more sales!
We Pick Up Where You Started.
If you decide to utilize the Bulls BPO services during off-hours or even in conjunction with your staff in the morning as an overflow, we will take over where you were. The technology we use for call centers will be integrated with CRM applications to send support tickets and web-based scheduling software for setting appointment times. Our call center professionals also visit your website to process orders and payments securely.
Cease the Hold Times.
If you’re running 24/7 within your call center, and your late-night queue is too long, think about sending some of your excess traffic to us to reduce the congestion.
Leverage Customer Service that Never Sleeps Around the Clock Call Center Solutions Tailored for Your Business
A well-designed contact center can improve your brand’s image through recruitment, training, and an atmosphere designed to deliver extraordinary customer experiences. We’re much more than just an outsourcing company; we’re your trusted partner. Our mission remains the same: provide the highest level of customer service with the highest satisfaction levels at an affordable cost.